Help Center

Frequently Asked Questions

Everything you need to know to plan your unforgettable journey through Bahia, from reservation to arrival.

Reservations

You can book directly through our website by selecting the desired package, or by contacting one of our luxury consultants for a fully customized itinerary.

What payment methods are accepted?

We accept all credit cards (with up to 10x interest-free installments), PIX with a 5% discount, and international bank transfers.

Packages

What is included in the luxury packages?

Our packages generally include stays in boutique hotels or 5-star resorts, gourmet breakfast, private transfers, specialized bilingual guides, and exclusive experiences (such as private dinners or yacht tours).

Cancellation

What is the refund policy?

We offer free cancellation up to 30 days before the check-in date. For cancellations after this period, fees may apply depending on the package and specific suppliers.

Transport

Do you offer private airport transport?

Yes, all our clients receive a VIP welcome at the airport and transport in armored luxury vehicles or executive SUVs, depending on preference.

Tips

When is the best time to visit Bahia?

Bahia is sunny all year round, but the best time to avoid rain is between September and March. For those looking for excitement, summer (December to February) is the ideal season.